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| Privacy Policy Notice of Privacy Practices ADA and GINA Notice Medical Disclaimer Website Requirements © Copyright 2007-2025, Asset Health, Inc. [ahapp2] |
| Asset Health ("Us," "We," or "Our") created this Privacy Policy ("Privacy Policy") to ensure the confidence of users ("you" or "your") of our Asset Health software program and website (collectively, the "Product"), and to demonstrate our commitment to fair information practices and the protection of privacy. |
| 1. Types of Information Collected. a. Traffic Data Collected. We automatically track and collect the following information when you use our Product, including your: (i) IP address; (ii) domain server; (iii) type of computer; (iv) type of web browser; and (v) information on your usage of the Product, including Courses completed or not completed and your performance on our Assessments (collectively, "Traffic Data"). Traffic Data is anonymous information associated with you that identifies you and is helpful for reporting purposes or for improving your experience with the Product. b. Personal Information Collected. In order for you to access the Products, we require you to provide us with information that personally identifies you ("Personal Information"). Personal Information may include: (i) Contact Data (such as your name and email addresses); and (ii) Demographic Data (such as your ZIP code). If you communicate with us by email, post messages to any of our chat groups, or otherwise complete online forms or surveys, any information provided in such communication may be collected as Personal Information. |
| 2. Uses of Information Collected. We use Contact Data to contact you if necessary. |
| 3. Confidentiality and Security of Personal Information. Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce our Terms of Use Agreement. Your Personal Information is stored on secure servers that are not accessible by third parties. We will never disclose the entries to your personal online "Journal" to any third parties. Only you and the Asset Health staff will have access to these entries. The Asset Health staff has access to these entries solely for the purpose of properly administering the Product. |
| 4. Lost or Stolen Information. You must promptly notify us if your user name or password is lost, stolen or used without permission. In such an event, we will cancel that user name or password, issue you a new user name and password, and update our records accordingly. |
| 5. Other Limits to Your Privacy. The Product contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We may also make chat rooms, news and other services available to you. Understand that any Information you disclose in these areas becomes public information. We have no control over its use, and you should exercise caution when deciding to disclose your Personal Information. |
| 6. Updates and Changes to Privacy Policy. We reserve the right, at any time and without notice, to add, change, update or modify this Privacy Policy simply by posting such change, update or modification on our website. Any such change, update or modification will be effective immediately upon posting on our website. |
Please read these terms of service. If you agree please scroll all the way down and click on "I Agree" to continue. If you have any questions or concerns with these terms and do not agree for any reason, please email us at support@assethealth.com.
ASSET HEALTH TERMS OF USE| IMPORTANT: THIS ASSET HEALTH (“ASSET HEALTH”) TERMS OF USE (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU AND ASSET HEALTH THAT PROVIDES THE TERMS AND CONDITIONS FOR YOUR USE OF ASSET HEALTH’S ONLINE APPLICATION (“APPLICATION”), COURSES, THE AFFILIATED WEBSITE (“USER SITE”) AND ANY RELATED SOFTWARE, MATERIALS AND/OR DOCUMENTATION (COLLECTIVELY, THE “SERVICE”). BY ACCEPTING THIS AGREEMENT, YOU ARE CONFIRMING YOUR ACCEPTANCE OF THE AGREEMENT AND AGREE TO BECOME BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, THEN DO NOT ACCEPT THIS AGREEMENT AND YOU WILL NOT RECEIVE ACCESS TO THE SERVICE
4.1 Remedies. Violation of this Acceptable Use Policy may result in the immediate suspension of your account or civil and/or criminal liability. Asset Health may, in addition to any remedy that it may have at law or in equity, terminate permission for you to use the Services. In such event, you are still liable for any and all outstanding charges accumulated through your use of the Services, including uses in violation of this Acceptable Use Policy or the laws of any jurisdiction. In addition, Asset Health may investigate incidents that are contrary to this Acceptable Use Policy and provide requested information to third parties who have provided notice to Asset Health stating that they have been harmed by your failure to abide by this Acceptable Use Policy. Asset Health's failure to enforce this policy in every instance in which it might have application does not amount to a waiver of Asset Health's rights hereunder. 4.2 Changes to Acceptable Use Policy. We reserve the right to change the Acceptable Use Policy from time to time without notice by posting changes to Asset Health's website. When we do, we will also revise the "last update" date of the Acceptable Use Policy. 5. Privacy. Asset Health's privacy policy, available on our website, is hereby incorporated into the Agreement by reference. 6. Term/Termination. 6.1 Term. This Agreement shall become effective when you electronically register your acceptance of this Agreement by either clicking “I Agree” or by registering for and using the Service. The Term of this Agreement shall commence on the Service Activation Date and will continue in effect until the Service Term expires. 6.2 Termination by Asset Health. Asset Health may at any time terminate the Service and this Agreement, or suspend or restrict your access to the Service in whole or in part, if: 6.2.1 Asset Health determines in its sole and exclusive judgment that terminating your Service is advisable for security reasons, to protect Asset Health from liability, or for the continued normal and efficient operation of the Service. 10.3 THE CONTENT CONTAINED IN THE SERVICE, APPLICATIONS, USER SITE AND ANY OTHER ASSET HEALTH SOFTWARE, INCLUDING BUT NOT LIMITED TO TEXT, GRAPHICS, IMAGES, AUDIO, VIDEO, ANIMATIONS, ETC. (“CONTENT”) ARE FOR INFORMATIONAL PURPOSES ONLY. THE CONTENT IS NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS OR TREATMENT; NOR IS IT A REPLACEMENT FOR FINANCIAL OR BENEFITS ADVICE THAT YOU MAY RECEIVE FROM YOUR HUMAN RESOURCES DEPARTMENT OR PERSONAL FINANCIAL ADVISER. THE INDIVIDUALS THAT APPEAR IN THE COURSE VIDEOS ARE ACTORS AND NOT MEDICAL PROFESSIONALS. YOU SHOULD ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION; YOU SHOULD ALWAYS SEEK THE ADVICE OF YOUR HUMAN RESOURCES DEPARTMENT OR PERSONAL FINANCIAL ADVISER WITH ANY QUESTION YOU MAY HAVE REGARDING HEALTH CARE BENEFITS OR FINANCIAL-RELATED HEALTH CARE ISSUES. ASSET HEALTH IS NOT IN THE BUSINESS OF PROVIDING MEDICAL, HEALTH CARE OR FINANCIAL ADVICE. RELIANCE ON ANY CONTENT IS SOLELY AT YOUR OWN RISK. Asset Health does not warrant or represent that it complies with any privacy laws or regulations outside of the United States. |
| You will be logged out of the system if you decline the terms of use. Click OK to confirm that you decline the terms of use, or Click Cancel to read the terms of use again. |
| THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW THIS NOTICE CAREFULLY. |
| This Notice is effective on February 17, 2010 (Amended February 22, 2018) |
| This Notice has been drafted to comply with the “HIPAA Privacy Rules,” under federal law. Any terms that are not defined in this Notice have the meaning specified in the HIPAA Privacy Rules. Please provide this Notice to your family. ATTENTION: If you speak a language other than English, language assistance services that are free of charge are available to you. Contact your employer’s Human Resources department to request these services. Asset Health’s Customer Support also can assist in connecting you to your Wellness Plan sponsor’s translation service. |
| How We Protect Your Privacy We are required by law to protect the privacy of your protected health information (PHI) and to provide you with this notice of our privacy practices. We will not disclose confidential information without your authorization unless it is necessary to provide your health benefits and administer the Plan(s), or as otherwise required or permitted by law. When we need to disclose individually identifiable information, we will follow the policies described in this Notice to protect your confidentiality. We maintain confidential information and have procedures for accessing and storing confidential records. We restrict internal access to your confidential information to employees who need that information to provide your benefits. We train those individuals on policies and procedures designed to protect your privacy. Our Privacy Officer monitors how we follow those policies and procedures, and educates our organization on this important topic. |
| How We May Use and Disclose Your Protected Health Information We will not use your confidential information or disclose it to others without your written authorization, except for the purposes, listed in this section. When required by law, we will restrict disclosures to the Limited Data Set, or otherwise as necessary, to the minimum necessary information to accomplish the intended purpose.
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| Uses and Disclosures With Your Written Authorization We will not use or disclose your confidential information for any purpose other than the purposes described in this Notice, without your written authorization. For example, we will not 1) supply confidential information to another company for its marketing purposes, 2) sell your confidential information, or 3) provide your confidential information to a potential employer with whom you are seeking employment, without your signed authorization. You may revoke an authorization that you previously have given by sending a written request to our Privacy Officer, but not with respect to any actions we already have taken. |
| Your Individual Rights You have the following rights: |
| Right to inspect and copy your protected health information. Except for limited circumstances, you may review and copy your PHI. Your request must be addressed to the Privacy Officer. In certain situations we may deny your request, but if we do, we will tell you in writing of the reasons for the denial and explain your rights with regard to having the denial reviewed. If the information you request is in an electronic health record, you may request that these records be transmitted electronically to yourself or a designated individual. If you request copies of your PHI, we may charge you a reasonable fee to cover the cost. Alternately, we may provide you with a summary or explanation of your PHI, upon your request, if you agree to the rules and cost (if any) in advance. In the event your employer, as sponsor of its wellness plan, terminates the services of Asset Health, pursuant to our contractual requirements and the governing HIPAA and HITECH regulations, Asset Health is required to proceed with deidentification of and ultimate destruction of your PHI securely stored by Asset Health. |
| Right to correct or update your protected health information. If you believe that the PHI we have is incomplete or incorrect, you may ask us to amend it. Your request must be made in writing and must be addressed to the Privacy Officer. To process your request, you must use the form we provide and explain why you think the amendment is appropriate. We will inform you in writing whether the amendment will be made or denied. If we agree to make the amendment, we will make reasonable efforts to notify other parties of your amendment. If we agree to make the amendment, we will also ask you to identify others you would like us to notify. We may deny your request if you ask us to amend information that:
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| Right to obtain a list of the disclosures. You have the right to get a list of PHI disclosures, which also is referred to as an accounting. You must make a written request to the Privacy Officer to obtain this information. The list will not include disclosures we have made as authorized by law. For example, the accounting will not include disclosures made for treatment, payment and health care operations purposes (except as noted in the following paragraph). Also, no accounting will be made for disclosures made directly to you or under an authorization that you provided or those made to your family or friends. The list will not include other disclosures, including incidental disclosures, disclosures we have made for national security purposes, disclosures to law enforcement personnel, or disclosures made before April 14, 2003. The list we provide will include disclosures made within the last six years unless you specify a shorter period. You may also request and receive an accounting of disclosures of electronic health records made for payment, treatment or health care operations during the prior three years for disclosures made on or after 1) January 1, 2014, for electronic health records acquired before January 1, 2009, or 2) January 1, 2011, for electronic health records acquired on or after January 1, 2009. The first list you request within a 12-month period will be free. You may be charged for any additional lists within a 12-month period. |
| Right to choose how we communicate with you. You have the right to ask that we send information to you at a specific address (for example, at work rather than home) or in a specific manner (for example, by email rather than regular mail). We must agree to your request if you state that disclosure of the information may put you in danger. |
| Right to request additional restrictions on health information. You may request restrictions on our use and disclosure of your confidential information for the treatment, payment and health care operations purposes explained in this Notice. While we will consider all requests for restrictions carefully, we are not required to agree to a requested restriction. However, we must comply with your request to restrict a disclosure of your confidential information for payment or health care operations if you paid for these services in full, out of pocket. |
| Questions and Complaints If you believe your privacy rights have been violated, you may file a complaint with us or the U.S. Department of Health and Human Services. To file a complaint with us, put your complaint in writing and address it to the Privacy Officer listed below. The Plan(s) will not retaliate against you for filing a complaint. You may also contact the Privacy Officer if you have questions or comments about our privacy practices. |
| Future Changes to Our Practices and This Notice We are required to follow the terms of the privacy notice currently in effect. However, we reserve the right to change our privacy practices and make any such change applicable to the PHI we obtained about you before the change. If a change in our practices is material, we will revise this Notice to reflect the change. We will send or provide a copy of the revised Notice. You may also obtain a copy of any revised Notice by contacting the Privacy Officer. |
| Contact Information John J. Wilson General Counsel Asset Health 2250 Butterfield Drive, Suite 210 Troy, MI 48084 (248) 822-7441 jwilson@assethealth.com |
| The content contained in the Asset Health System, including but not limited to text, graphics, images, audio, video, animations, etc. ("Content"), are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis or treatment; nor is it a replacement for financial or benefits advice that you may receive from your Human Resources Department or personal financial adviser. You should always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition; you should always seek the advice of your Human Resources Department or personal financial adviser with any questions you may have regarding health care benefits or financial-related health care issues. Asset Health is not in the business of providing medical, health care or financial advice. Reliance on any Content is solely at your own risk. Asset Health is in compliance with the Americans with Disabilities Act. If you require an accommodation, please contact Human Resources. |
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| The Asset Health program runs optimally with other applications and internet sessions closed. This is particularly important if using a computer with less than 1 GB of Random Access Memory (RAM). This site has been developed and tested in accordance with W3C specifications. The following browsers meet the requirements to view the website as intended: | ||||||
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| Some 3rd party plugins may be required to view multimedia content: Acrobat Reader 8.1 | ||||||
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To utilize all of the features effectively throughout the website, ensure the following required settings are enabled for your web browser:
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Notice Regarding Your Wellness Program |
| If you choose to participate in the wellness program, you may be asked to complete a voluntary Health Assessment (HA) — also referred to as a Health Risk Assessment (HRA), Health Risk Questionnaire (HRQ), Wellness Assessment (WA), Personal Health Assessment (PHA), or Health Behavior Questionnaire (HBQ) — that asks a series of questions about your health-related activities and behaviors and whether you have or had certain medical conditions (e.g., cancer, diabetes, heart disease). You may also be asked to complete a biometric screening (which will include a blood test) for various biometric measurements, e.g., BMI, blood pressure, glucose, etc. You are not required to complete the HA, biometric screening or other medical examinations. However, eligible individuals who choose to participate in the wellness program may receive an incentive for completing the HA and/or participating in the biometric screening. Although you are not required to complete the HA or biometric screening, only eligible individuals who do so will receive any available incentives. Additional incentives may be available for individuals who participate in certain health-related activities or achieve certain health outcomes, e.g., weight loss, smoking cessation, lower blood pressure, etc. If you are unable to participate in any of the health-related activities, or achieve any of the health outcomes required to earn an incentive, you are entitled to a reasonable accommodation or an alternative standard. You may request a reasonable accommodation or an alternative standard by contacting your wellness program administrator or Human Resources department. The information from your HA and biometric screening will help you understand your current health and potential risks, and may also be used to offer you services through the wellness program, such as coaching, iKnowledge (online wellness) courses, etc. You also are encouraged to share your results or concerns with your personal health care provider. |
Protections from Disclosure of Medical Information |
| We are required by law to maintain the privacy and security of your personally identifiable health information. Although the wellness program and your employer may use aggregate information they collect to design a program based on identified health risks in the workplace, the wellness program will never disclose any personal information publicly or to the employer, except as necessary to respond to a request from you for a reasonable accommodation needed to participate in the wellness program, or as expressly permitted by law. Medical information that personally identifies you, provided in connection with the wellness program, will not be provided to your supervisors or managers and may never be used to make decisions regarding your employment. Your health information will not be sold, exchanged, transferred or otherwise disclosed except to the extent permitted by law to carry out specific activities related to the wellness program. You will not be asked or required to waive the confidentiality of your health information as a condition of participating in the wellness program or receiving an incentive. Anyone who receives your information for purposes of providing you services as part of the wellness program must abide by the same confidentiality requirements. The only individuals who will receive your personally identifiable health information are those determined to be necessary - such as a “qualified health professional,” “wellness program administrator” or “health coach" - to provide you with services under the wellness program. Additionally, all medical information obtained through the wellness program will be maintained separate from your personnel records. Information stored electronically will be encrypted, and no information you provide as part of the wellness program will be used in making any employment decision. Appropriate precautions will be taken to avoid any data breach. In the event a data breach occurs involving information you provide in connection with the wellness program, we will notify you immediately. You may not be discriminated against in employment because of the medical information you provide through participation in the wellness program, nor may you be subjected to retaliation if you choose not to participate. If you have questions or concerns regarding this notice, or about protections against discrimination and retaliation, please contact your wellness program administrator or Human Resources department. |
Your employer has chosen to assign default credentials as described below.
Default Username: First Initial + Last Name + last four of SSN (jsmith1234)
Default password: DOB (mmddyyyy)
If your last name contains a space, hyphen, or a suffix (ex: Sr./Jr.), you will need to include it in your username credentials. Example: John Smith-Jones - jsmith-jones1234
Please note: usernames are not case-sensitive.
Are you still having problems logging in? Please submit a Login Trouble Help Request to our support team, or email us at support@assethealth.com.