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Privacy Policy
ADA and GINA Notice
Accessibility Statement
Website Requirements
© Copyright 2007-2025, Asset Health, Inc. [ahapp2]
Asset Health ("Us," "We," or "Our") created this Privacy Policy ("Privacy Policy") to ensure the confidence of users ("you" or "your") of our Asset Health software program and website (collectively, the "Product"), and to demonstrate our commitment to fair information practices and the protection of privacy.

1. Types of Information Collected.

a. Traffic Data Collected. We automatically track and collect the following information when you use our Product, including your: (i) IP address; (ii) domain server; (iii) type of computer; (iv) type of web browser; and (v) information on your usage of the Product, including Courses completed or not completed and your performance on our Assessments (collectively, "Traffic Data"). Traffic Data is anonymous information associated with you that identifies you and is helpful for reporting purposes or for improving your experience with the Product.

b. Personal Information Collected. In order for you to access the Products, we require you to provide us with information that personally identifies you ("Personal Information"). Personal Information may include: (i) Contact Data (such as your name and email addresses); and (ii) Demographic Data (such as your ZIP code). If you communicate with us by email, post messages to any of our chat groups, or otherwise complete online forms or surveys, any information provided in such communication may be collected as Personal Information.
2. Uses of Information Collected.

We use Contact Data to contact you if necessary.
3. Confidentiality and Security of Personal Information.

Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce our Terms of Use Agreement. Your Personal Information is stored on secure servers that are not accessible by third parties. We will never disclose the entries to your personal online "Journal" to any third parties. Only you and the Asset Health staff will have access to these entries. The Asset Health staff has access to these entries solely for the purpose of properly administering the Product.
4. Lost or Stolen Information.

You must promptly notify us if your user name or password is lost, stolen or used without permission. In such an event, we will cancel that user name or password, issue you a new user name and password, and update our records accordingly.
5. Other Limits to Your Privacy.

The Product contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We may also make chat rooms, news and other services available to you. Understand that any Information you disclose in these areas becomes public information. We have no control over its use, and you should exercise caution when deciding to disclose your Personal Information.
6. Updates and Changes to Privacy Policy.

We reserve the right, at any time and without notice, to add, change, update or modify this Privacy Policy simply by posting such change, update or modification on our website. Any such change, update or modification will be effective immediately upon posting on our website.

Asset Health EULA (End User License Agreement)

Please read these terms of service. If you agree please scroll all the way down and click on "I Agree" to continue. If you have any questions or concerns with these terms and do not agree for any reason, please email us at support@assethealth.com.

ASSET HEALTH TERMS OF USE

IMPORTANT: THIS ASSET HEALTH (“ASSET HEALTH”) TERMS OF USE (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU AND ASSET HEALTH THAT PROVIDES THE TERMS AND CONDITIONS FOR YOUR USE OF ASSET HEALTH’S ONLINE APPLICATION (“APPLICATION”), COURSES, THE AFFILIATED WEBSITE (“USER SITE”) AND ANY RELATED SOFTWARE, MATERIALS AND/OR DOCUMENTATION (COLLECTIVELY, THE “SERVICE”). BY ACCEPTING THIS AGREEMENT, YOU ARE CONFIRMING YOUR ACCEPTANCE OF THE AGREEMENT AND AGREE TO BECOME BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, THEN DO NOT ACCEPT THIS AGREEMENT AND YOU WILL NOT RECEIVE ACCESS TO THE SERVICE.

1. The Service.

1.1 Asset Health grants you a non-transferrable right to use the Service subject to the terms of the agreement between Asset Health and your employer. By clicking on “I Agree”, you agree to be bound by any and all license agreements that your employer has entered into with Asset Health.

1.2 To provide you with the most current version of the Service, Asset Health reserves the right to update, upgrade, or otherwise change the Service and any Applications at any time. By clicking on “I Agree”, you signify that you understand and agree that such updates, upgrades or other changes may occur from time to time during your use of the Service and Applications without prior notice to you.

2. Access to the Service and Security.

2.1 Asset Health will create an account, with an associated password, through which you may access the Service based on the actual Services purchased by your employer. The date you are provided with such password shall be the Service Activation Date. You may access the Site either through a web browser or, as applicable, through certain other Applications.

2.2 Other than distribution of the initial password for access to the Service, Asset Health will have no obligation or responsibility with regard to the use, distribution or management of such passwords. You agree to notify Asset Health immediately if you suspect any unauthorized use of the Service, User Site or related passwords.

2.3 You acknowledge and agree that there is a strict limit of one user per account on any and all Asset Health Applications. In addition, you may not share or disclose your username or password.

2.4 Children under the age of 13 are not permitted to use the Service and we do not intentionally collect or maintain Personal Information from those who are under 13 years old. Protecting the privacy of children is very important to us. Thus, if we obtain actual knowledge that a user is under 13, we will take steps to remove that user's Personal Information from our databases. We recommend that children between the ages of 13 and 18 obtain their parent's permission before submitting information over the internet. By using the Service, you are representing that you are at least 18 years old, or that you are at least 13 years old and have your parents' permission to use the Service.

3. Restrictions and Prohibited Acts. As a condition of your use of the Service, you will not use the Service for any purpose that is unlawful or prohibited by this Agreement. You may not use the Service in any manner that could damage, disable, overburden, or impair any Asset Health server, or the network(s) connected to any Asset Health server, or interfere with any other party's use and enjoyment of the Service. You may not attempt to gain unauthorized access to services, materials, other accounts, computer systems or networks connected to any Asset Health server or to the website, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Service. You may not use the Service, including any Application, on a timeshare or service bureau basis. In addition, you may not access or use the Service or distribute or display Content in any manner that:

3.1 Violates any laws or regulations or is not for a legitimate business purpose;

3.2 Introduces a virus, worm, Trojan horse or other harmful software code;

3.3 Consumes excessive CPU time, bandwidth, memory storage space, or any other system or network resources;

3.4 Engages in any systematic extraction of data or data fields, including without limitation email addresses;

3.5 Exposes Asset Health to adverse publicity;

3.6 Infringes or violates the copyright, patent, trademark, service mark, trade name, trade secret or other intellectual property rights of any third party or Asset Health;

3.7 Discloses or collects personally identifying information or private information about any third party without that party's consent (or parental consent in the case of a minor);

3.8 Transmits, promotes, solicits or comprises harassing, abusive, threatening, obscene, vulgar, libelous, pornographic or otherwise objectionable or unlawful content or activity;

3.9 Attempts to mislead others about your identity or the origin of a message or other communication, or impersonates or otherwise misrepresents your affiliation with any other person or entity;

3.10 Transmits junk mail, spam, chain letters, or other unsolicited email or duplicative messages;

3.11 Sells, leases, or rents access to or use of the Service;

3.12 Advocates, promotes, incites, instructs, informs, assists or otherwise encourages violence or any high-risk activity where damage or injury to persons, property, environment or business may result;

3.13 Designs, develops, or creates a competitive product or service to Asset Health's products and services;

3.14 Links to content that promotes any of the above; or

3.15 Asset Health, using commercially reasonable judgment, finds objectionable.

4. Privacy. Asset Health's privacy policy, available on our website is hereby incorporated into the Agreement by reference.

5. Term/Termination.

5.1 Term. This Agreement shall become effective when you electronically register your acceptance of this Agreement by either clicking “I Agree” or by registering for and using the Service. The Term of this Agreement shall commence on the Service Activation Date and will continue in effect until the Service Term expires.

5.2 Termination by Asset Health. Asset Health may at any time terminate the Service and this Agreement, or suspend or restrict your access to the Service in whole or in part, if:

5.2.1 Asset Health determines in its sole and exclusive judgment that terminating your Service is advisable for security reasons, to protect Asset Health from liability, or for the continued normal and efficient operation of the Service.

5.3 Upon termination of Service, all rights granted to you under this Agreement and any Application License Agreement will terminate immediately. Asset Health reserves the right to delete any data files associated with your use of the Service upon termination of the Service.

6. Proprietary Rights.

6.1 You acknowledge and agree that Asset Health and its licensors own all right, title, and interest in: (a) the Service; (b) the Applications; (c) the User Site; (d) and any other Asset Health software. In addition, you acknowledge that the Service, the Applications, the User Site and any other Asset Health software are protected by United States and international copyrights, trademarks, patents and other proprietary rights and laws. You may not decompile, reverse engineer, decode or otherwise examine the internal functioning of the Service, the Applications, the User Site or any Asset Health software, including the embedded Asset Health Flash Player in Application-generated converted files, and may not make, use, sell, copy, reproduce, distribute, transmit, or create derivative works from the Service, the Application and any other Asset Health software without Asset Health's prior written consent.

6.2 You are welcome to send suggestions on improving the Service, but in doing so, you acknowledge and agree that such suggestions will become the property of Asset Health without obligation to compensate you.

6.3 You agree and authorize Asset Health to disclose any non-identifiable health or other information that you provide to Asset Health to third parties who may use such information only for purposes of research.

7. Websites Links. Asset Health may provide links to other websites or resources as part of the Service only as a convenience to you. Asset Health is not responsible for the contents, products or services on any third party site and the inclusion of any link does not imply that Asset Health endorses the content on such third party sites. You are visiting such third party sites solely at your own risk.

8. Warranty Disclaimers.

8.1 EXCEPT FOR THE LIMITED WARRANTY SET FORTH IN SECTION 8 (“SERVICE LEVEL AGREEMENT”), THE SERVICE AND THE APPLICATIONS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULL EXTENT PERMITTED BY LAW, ASSET HEALTH, ITS AFFILIATES, CONTRACTORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, LICENSORS, AND ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SERVICE AND THE APPLICATIONS DISCLAIM ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, ASSET HEALTH DOES NOT WARRANT OR REPRESENT THAT THE SERVICE WILL BE CONTINUOUS, ACCESSIBLE, UNINTERRUPTED OR ERROR-FREE, OR THAT OUR SERVERS AND SOFTWARE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ASSET HEALTH'S SECURITY PROCEDURES AND MECHANISMS WILL PREVENT THE LOSS OR ALTERATION OF OR IMPROPER ACCESS TO USER INFORMATION BY THIRD PARTIES.

8.2 THE SECURITY MECHANISMS INCORPORATED IN THE SERVICE HAVE INHERENT LIMITATIONS AND YOU MUST DETERMINE THAT THE SERVICE ADEQUATELY MEETS YOUR REQUIREMENTS. YOU ACKNOWLEDGE AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR

COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE SERVICE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY ASSET HEALTH, ITS DEALERS, DISTRIBUTORS, AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF ANY WARRANTY PROVIDED HEREIN.

8.3 SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.

9. Limitation of Liability.

9.1 NEITHER ASSET HEALTH NOR ITS SUPPLIERS SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, COVER OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR THE INABILITY TO USE THE SERVICE OR ACCESS DATA, LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION OR THE LIKE), ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE SERVICE OR ANY APPLICATION AND BASED ON ANY THEORY OF LIABILITY INCLUDING STATUTE, BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ASSET HEALTH OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

9.2 THE LIMITATIONS ON LIABILITY IN THIS SECTION ARE INTENDED TO APPLY TO THE WARRANTIES AND DISCLAIMERS ABOVE AND ALL OTHER ASPECTS OF THIS AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.

9.3 THE CONTENT CONTAINED IN THE SERVICE, APPLICATIONS, USER SITE AND ANY OTHER ASSET HEALTH SOFTWARE, INCLUDING BUT NOT LIMITED TO TEXT, GRAPHICS, IMAGES, AUDIO, VIDEO, ANIMATIONS, ETC. (“CONTENT”) ARE FOR INFORMATIONAL PURPOSES ONLY. THE CONTENT IS NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS OR TREATMENT; NOR IS IT A REPLACEMENT FOR FINANCIAL OR BENEFITS ADVICE THAT YOU MAY RECEIVE FROM YOUR HUMAN RESOURCES DEPARTMENT OR PERSONAL FINANCIAL ADVISOR. THE INDIVIDUALS THAT APPEAR IN THE COURSE VIDEOS ARE ACTORS AND NOT MEDICAL PROFESSIONALS. YOU SHOULD ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION; YOU SHOULD ALWAYS SEEK THE ADVICE OF YOUR HUMAN RESOURCES DEPARTMENT OR PERSONAL FINANCIAL ADVISOR WITH ANY QUESTION YOU MAY HAVE REGARDING HEALTH CARE BENEFITS OR FINANCIAL-RELATED HEALTH CARE ISSUES. ASSET HEALTH IS NOT IN THE BUSINESS OF PROVIDING MEDICAL, HEALTH CARE, OR FINANCIAL ADVICE. RELIANCE ON ANY CONTENT IS SOLELY AT YOUR OWN RISK.

10. Miscellaneous. This Agreement is governed by and construed in accordance with the laws of the State of Michigan, excluding conflict of law provisions. You agree to submit to the exclusive jurisdiction of the Michigan Court of Claims.  You are solely responsible for your familiarity and compliance with any laws that may prohibit your participation in or use of any part of the Service. This Agreement constitutes the entire agreement between you and Asset Health and supersedes all prior agreements, representations and understandings between the parties regarding the subject matter contained herein. If any provision of this Agreement is held to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties, and all other provisions will remain in full force and effect. Asset Health's failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Asset Health in writing. From time to time, Asset Health may be required to update or modify this Agreement and shall provide you notice of such modifications; provided, however, your use of the Service after such notice shall constitute acceptance of the new Agreement. Your rights hereunder may not be assigned or transferred to any third party without the written consent of Asset Health. Each party will provide the other with written notice under this Agreement by sending the other party notice as follows: for you, notice will be sent to the address and contact person for your account and for Asset Health, notice will be sent to Asset Health, 2250 Butterfield Dr., Ste. 100, Troy, MI 48084 Attention: General Counsel.

Asset Health does not warrant or represent that it complies with any privacy laws or regulations outside of the United States.

You will be logged out of the system if you decline the terms of use. Click OK to confirm that you decline the terms of use, or Click Cancel to read the terms of use again.

Recommended Browsers
The Asset Health program runs optimally with other applications and internet sessions closed. This is particularly important if using a computer with less than 1 GB of Random Access Memory (RAM). For the best experience, it is recommended that you use Google Chrome or Microsoft Edge to access the MHealthy Portal. This site has been developed and tested in accordance with W3C specifications. The following browsers meet the requirements to view the website as intended:

PC
Chrome (latest version)
Microsoft Edge (latest version)
Firefox (latest version)
Internet Explorer 11
Safari (latest version, on Mac OSX and iOS)
Opera (latest version)

Mobile Device
Microsoft Edge (latest version)
Firefox (latest version)
Chrome (latest version)
Safari (latest version, on Mac OSX and iOS)
Android Browser v5.0+
 

Required Plugins
Some 3rd party plugins may be required to view multimedia content:

Acrobat Reader 8.1

Required Settings
To utilize all of the features effectively throughout the website, ensure the following required settings are enabled for your web browser:
  • Javascript
  • ActiveX controls and plugins
  • Active Scripting

Notice Regarding Asset Health’s Wellness Program

If you choose to participate in the Asset Health’s wellness program, you may be asked to complete a voluntary Health Questionnaire (HQ) that asks a series of questions about your health-related activities and behaviors and may ask whether you have or had certain medical conditions (e.g., cancer, diabetes, heart disease). You may also be asked to participate in other health and well-being activities.

The information from your HQ will help you understand your current health and potential risks, and may also be used to suggest other health and well-being activities, such as coaching, iKnowledge (online wellness) courses, etc. You also are encouraged to share your results or concerns with your personal health care provider.

Protections from Disclosure of Medical Information

We are required by law to maintain the privacy and security of your personally identifiable health information. Although the wellness program and your employer may use aggregate information they collect to design a program based on identified health risks in the workplace, the wellness program will never disclose any personal information publicly or to the employer. Medical information that personally identifies you, provided in connection with the wellness program, will not be provided to your employer, your supervisors or managers and may never be used to make decisions regarding your employment. Your health information will not be sold, exchanged, transferred or otherwise disclosed except to the extent permitted by law to carry out specific activities related to the wellness program. You will not be asked or required to waive the confidentiality of your health information as a condition of participating in the wellness. Anyone who receives your information for purposes of providing you services as part of the wellness program must abide by the same confidentiality requirements. The only individuals who will receive your personally identifiable health information are those determined to be necessary - such as a “qualified health professional,” “wellness program administrator” or “health coach" - to provide you with services under the wellness program. Additionally, all medical information obtained through the wellness program will be maintained separate from your personnel records. Information stored electronically will be encrypted, and no information you provide as part of the wellness program will be used in making any employment decision. Appropriate precautions will be taken to avoid any data breach. In the event a data breach occurs involving information you provide in connection with the wellness program, we will notify you immediately.

You may not be discriminated against in employment because of the medical information you provide through participation in Asset Health’s wellness program, nor may you be subjected to retaliation if you choose not to participate. If you have questions or concerns regarding this notice, or about protections against discrimination and retaliation, please contact Asset Health.

We want everyone who visits the Asset Health website to feel welcome and find the experience rewarding.

What are we doing?

To help us make the Asset Health website a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We have chosen Level AA as the target for the Asset Health website.

How are we doing?

We are working hard to achieve our goal of Level AA accessibility, but we realize there are some areas that still need improving. The following information explains what we are doing to make that happen.

2.1.1: Keyboard

Some of our features, such as specific challenges, contain some added elements that are not accessible via the keyboard, however the missing functions will not block a user from completing the task.

2.1.2: No Keyboard Trap

Much of the site conforms to this requirement, however there may be a few components that have limitations. All known areas are being actively worked on.

Let us know what you think

If you have experienced any trouble with the site that is not mentioned in this document, we would like to hear from you. Please email us at support@assethealth.com.

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